The UPS Store, a well-known brand in the postal and shipping industry, offers a wide range of services to meet the needs of individuals and businesses. With its convenient locations and reliable services, The UPS Store has become a go-to destination for people looking for professional packaging and shipping solutions. The brand prides itself on its efficient and courteous staff who are always ready to assist customers in a polite and professional manner. In addition to shipping services, The UPS Store also offers printing, mailbox rental, and other convenient services that make it a one-stop shop for various business needs. With a strong focus on customer satisfaction, The UPS Store strives to provide excellent service and reliable solutions to its growing customer base. With its reputation for quality and convenience, The UPS Store remains a trusted brand in the industry.
Amenities and More
- Delivery
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Reviews
The staff at this UPS is top notch! They are friendly, professional and most of all, HELPFUL! They will do anything they can to help you! They are hands on- as opposed to other UPS stores who are hands off. This is the only UPS we go to! Miss Jackie and her staff are phenomenal.
I literally just left the store and here is a summary of my experience
1. Hustle-free parking. You are guaranteed to always find a spot.
2. Excellent customer service! They need to be praised especially since they are better than my usual FedEx and UPSP experiences. Respectful. Courteous. Friendly. Welcoming!
My kind ask is to please fix up the big UPS logo outside OR fix up a logo on the glass window for easy accessibility! Apart from that, excellent service! You have something special going on over there so do keep up the good work!
Came here a few times to drop off my Amazon return packages. Clean location with excellent and quick-working staff. I’m always in-and-out in under 5 mins. Only once did I have to wait probably 20 mins to have my return packages scanned because it was either during the busy holiday season or Amazon Prime season - and you can’t blame them for that. It’s bound to be busier during those times, but you can still expect to be handled by stellar respectful workers. So be respectful to them during those times. Keep up the great work here! :)
Overall gets the job done. Reasons for these stars is that some of the employees here come at you like they’re about to fight you for doing something wrong. Obviously will have questions with shipping and handling. That’s why I’m in the store.
Not all employees are like that. Some are nice but others I’ve encountered like the older women, just come off rude. Just bad customer service.
The ladies who work here and all of the new associates consistently deliver BEYOND EXCELLENT service. Always greeting you, always kind & beyond efficient even during prime times. Every year now, every holiday season & every busy time of the day… they still deliver exceptional service. I always try to ship via here thanks to them.
The staff is friendly and always greets/acknowledges the customer when they enter. The staff are also knowledgeable and efficient!
1) The people who serve are really friendly.
2) Many services, especially notary.
3) Easy to send packages, especially returns.
4) Easy to park.
Every time I come to the store on 440, the employees are nice, helpful and efficient. I’ve never had to wait longer than 5mins even with longer lines. They work quickly and the store is always clean.
Highly recommend this UPS Store!
Location
321 NJ-440, Jersey City, NJ 07305, United States
Hours
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Monday
09:00 AM - 07:00 PM
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Tuesday
09:00 AM - 07:00 PM
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Wednesday
09:00 AM - 07:00 PM
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Thursday
09:00 AM - 07:00 PM
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Friday
09:00 AM - 07:00 PM
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Saturday
09:00 AM - 05:00 PM
- Sunday Close
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